Last Updated: 8 October 2026
Welcome to South India Personal Tours, a sister concern of Top Indian Holidays Pvt. Ltd. We specialize in private tours, customized holiday packages, cultural journeys, heritage experiences, luxury travel arrangements, family vacations and personalized travel services across South India and other destinations throughout India.
We believe that a well-planned holiday should be enjoyable, comfortable and transparent from the first enquiry to the completion of the journey. These Terms and Conditions explain the general rules, booking procedures, payment requirements, cancellation arrangements, responsibilities and other important conditions associated with the travel services offered through our website.
By accessing www.southindiapersonaltours.com, submitting a travel enquiry or confirming a booking with us, you agree to the applicable Terms and Conditions. A binding booking agreement is formed when your reservation is accepted and confirmed by us, subject to the terms communicated during the booking process.
We encourage all travellers to read these conditions carefully before confirming their holiday arrangements.
South India Personal Tours provides private and tailor-made travel experiences designed around the individual interests, preferences and requirements of our customers.
Our services may include customized South India tour packages, Kerala backwater holidays, Tamil Nadu temple tours, Karnataka heritage journeys, luxury vacations, wildlife experiences, Ayurveda and wellness holidays, private car rentals with drivers, Golden Triangle tours combined with South India and other personalized itineraries throughout India.
As a sister concern of Top Indian Holidays Pvt. Ltd., we work with accommodation providers, transport operators, local guides and other travel suppliers to arrange services included in confirmed itineraries.
The exact services, inclusions, exclusions, prices and booking conditions applicable to a particular tour will be specified in the written quotation, itinerary or booking confirmation provided to the customer.
Customers may enquire about our tour packages through the website enquiry form, email, telephone or other authorized communication channels.
After receiving an enquiry, our travel consultants may request additional information regarding travel dates, number of participants, preferred destinations, accommodation category, transportation requirements, travel interests and estimated budget.
Based on the information provided, we may prepare a suggested itinerary and quotation.
Submitting an enquiry or receiving a quotation does not constitute a confirmed booking.
A tour booking is considered confirmed only after:
All reservations are subject to availability at the time of confirmation.
We reserve the right to decline a booking where services are unavailable, legal requirements cannot be satisfied or other legitimate operational circumstances prevent us from accepting the reservation.
Tour prices depend on several factors, including travel dates, number of travellers, accommodation category, selected destinations, transportation arrangements, sightseeing activities and other services included in the itinerary.
Prices provided in quotations are based on the information and supplier rates available when the quotation is prepared.
Unless specifically stated otherwise, quotations are not guaranteed until the booking has been accepted and confirmed.
Tour prices may vary due to:
Any changes to the price of a confirmed booking will be handled according to the applicable booking agreement and any mandatory legal requirements. Additional charges will not be imposed without an appropriate contractual or legal basis.
To secure accommodation, transportation and other travel arrangements, an advance payment may be required when confirming a tour.
The deposit amount, payment schedule, accepted payment methods and final payment deadline will be communicated in the quotation or booking confirmation.
Depending on the itinerary, certain services may require earlier payment or full prepayment. These may include special accommodation arrangements, domestic flights, train tickets, wildlife safaris, festival-period reservations and other services with supplier-specific conditions.
Payments may be accepted through authorized bank transfers, approved payment gateways or other payment methods communicated by our team.
Customers are responsible for making payments by the agreed deadlines.
If payment is not received within the specified period, reservations may remain unconfirmed or may be cancelled in accordance with the applicable booking conditions, after any notice required by law or the booking agreement.
Customers should make payments only to officially confirmed payment accounts or through authorized payment channels.
Any bank charges, currency conversion fees or international transfer charges will be handled according to the payment terms communicated at the time of booking.
After receiving the required payment and confirming the necessary services, South India Personal Tours will provide relevant booking information.
Depending on the type of tour, this may include the confirmed itinerary, hotel details, transportation arrangements, pickup instructions, contact information and other travel-related documents.
Customers are responsible for reviewing these documents and notifying us promptly of any inaccuracies.
Names, travel dates, arrival information and other booking details should be checked carefully, especially where tickets, permits or reservations have been issued.
Corrections requested after confirmation may be subject to supplier charges or additional costs where applicable.
Many of our holidays are designed specifically around individual customer preferences.
We aim to provide flexibility when preparing private tour itineraries. However, once services have been booked and confirmed, modifications may depend on supplier availability and applicable cancellation or amendment conditions.
Customers requesting changes to travel dates, destinations, hotels, transportation, sightseeing activities or the number of travellers should contact us as early as possible.
Additional charges may apply when modifications result in higher supplier costs, cancellation penalties or new reservation expenses.
If a requested change reduces the cost of certain services, any applicable adjustment will depend on the terms of the relevant booking and suppliers.
We will communicate material changes and any additional charges for customer approval before proceeding where appropriate.
If a customer wishes to cancel a confirmed tour, the cancellation request should be submitted in writing through our official email address.
The effective cancellation date will generally be the date on which we receive the written request.
Cancellation charges may apply depending on the number of days remaining before departure, the services already reserved and the conditions imposed by hotels, transport operators and other suppliers.
Certain services may be non-refundable or subject to stricter cancellation requirements, particularly during peak tourist seasons, public holidays, festivals and special events.
The applicable cancellation schedule, including any percentage-based charges, will be provided in the quotation, booking confirmation or relevant cancellation policy.
Where a separate cancellation and refund policy forms part of the booking agreement, that policy will apply together with these Terms and Conditions.
We recommend that customers review the cancellation conditions carefully before making an advance payment.
Refund eligibility depends on the circumstances of cancellation, the applicable booking terms and the cancellation or refund conditions of the service providers involved.
Where a refund is due, the amount may be adjusted for applicable cancellation charges, non-refundable supplier costs and other deductions permitted by the booking agreement and applicable law.
Approved refunds will normally be processed through an appropriate payment method, which may include the original payment channel or a verified bank account.
The time required to complete a refund may vary depending on banking procedures, payment processors, supplier settlements and other relevant factors.
Any applicable refund timeframe will be communicated to the customer.
South India Personal Tours will not withhold refunds that are legally required to be paid.
Although we make reasonable efforts to operate tours as confirmed, exceptional circumstances may occasionally require changes to travel arrangements.
These circumstances may include the unavailability of a booked service, serious transportation disruptions, natural disasters, government restrictions, safety concerns or other events beyond reasonable operational control.
If a material change becomes necessary, we will make reasonable efforts to inform the customer promptly and explain the available alternatives.
Depending on the circumstances, we may offer a suitable alternative arrangement, revised itinerary, rescheduling option or refund where required by the booking agreement or applicable law.
Any additional costs, deductions or refund entitlements will be determined by the circumstances, contractual terms and applicable legal requirements.
We will not substitute a materially inferior service without appropriate customer agreement or other lawful justification.
Accommodation included in our tour packages is arranged according to the category, room type and hotel details specified in the confirmed itinerary.
Hotel availability may vary during peak travel periods, festivals and major local events.
Standard hotel check-in and check-out times are determined by the individual accommodation provider.
Early check-in, late check-out, additional beds, connecting rooms, specific room views and other special requests are subject to hotel availability and may involve additional charges.
Hotel star ratings and accommodation classifications may vary according to local standards and the classification systems used by the relevant authorities or providers.
If a confirmed hotel becomes unavailable, we will discuss appropriate alternatives with the customer, taking into account the agreed accommodation category and booking conditions.
Personal expenses such as minibar purchases, laundry, room service, telephone charges and other services not included in the confirmed package are normally payable directly by the customer.
Many South India Personal Tours itineraries include private transportation with a professional driver.
The vehicle category and transportation services will be specified in the confirmed itinerary.
Vehicles may be arranged according to the number of travellers, luggage requirements, route conditions and availability.
Transportation services are subject to local traffic regulations, road conditions, driver working requirements and other applicable safety standards.
Travellers should understand that journey times in India may vary due to traffic congestion, road maintenance, weather conditions, festivals, local restrictions and unexpected delays.
Where necessary for safety or operational reasons, a route or pickup arrangement may need to be adjusted.
Additional transportation charges may apply for services outside the agreed itinerary, including extra sightseeing, additional kilometres, extended vehicle use or changes requested during the tour, where such charges are communicated and accepted.
Customers are expected to treat drivers respectfully and follow reasonable safety instructions.
Sightseeing activities included in a tour will be described in the confirmed itinerary.
Access to monuments, temples, museums, wildlife parks and other attractions may depend on opening hours, public holidays, religious events, government regulations, maintenance schedules and local conditions.
Some attractions may be closed on particular weekdays or during special occasions.
Entrance fees, camera charges, guide fees and other sightseeing expenses are included only when specifically mentioned in the tour inclusions.
If a scheduled attraction becomes unavailable, we may suggest a suitable alternative, subject to customer preferences, time constraints and practical feasibility.
Certain attractions may impose dress codes, photography restrictions, identification requirements or other visitor regulations.
Travellers are responsible for complying with these rules.
Wildlife tours and nature-based experiences are subject to additional conditions established by national parks, forest departments, conservation authorities and independent activity operators.
Safari permits, entry permissions, vehicle availability and activity schedules may be limited and require advance booking.
Wildlife sightings cannot be guaranteed because animals move freely in their natural environments.
Weather conditions, conservation regulations and park management decisions may also affect scheduled activities.
Where safari permits or other activities are non-refundable, the applicable conditions will be communicated during the booking process.
Travellers must follow the instructions of authorized guides, forest officials and activity operators.
Certain South India tour packages may include Ayurveda retreats, wellness programmes, yoga sessions, spa treatments or related activities.
These services are provided by the relevant independent wellness centres, resorts or qualified practitioners.
Treatment suitability, availability, duration and specific requirements are determined by the service provider.
Customers should disclose relevant health considerations directly to the qualified provider where appropriate and seek professional medical advice before undertaking treatments if they have medical concerns.
South India Personal Tours does not provide medical diagnoses or guarantee specific medical or therapeutic outcomes.
Any wellness or Ayurveda service included in an itinerary is subject to the conditions and professional standards of the provider delivering it.
International travellers are responsible for ensuring that they possess valid passports, appropriate visas and any other documents required to enter and travel within India.
Passport validity requirements, visa eligibility and entry regulations may vary according to nationality and travel circumstances.
Travellers should confirm current requirements with the relevant Indian embassy, consulate or official government authority before departure.
South India Personal Tours may provide general travel information for convenience, but such assistance does not replace official immigration advice.
We are not responsible for a traveller's failure to obtain required travel documents or comply with applicable immigration regulations, except where responsibility arises from our own breach of an agreed obligation or applicable law.
Travellers are responsible for assessing whether their chosen itinerary is suitable for their personal health, fitness and mobility requirements.
Some journeys may involve long drives, walking tours, steps at historic monuments, uneven surfaces, warm weather or activities requiring moderate physical effort.
Customers should inform us of relevant accessibility requirements or travel limitations that may affect arrangements, so we can assess available options.
We strongly recommend that all travellers purchase suitable travel insurance before departure.
Depending on individual requirements, travel insurance may provide coverage for medical emergencies, hospitalization, trip cancellation, baggage loss, travel delays, personal accidents and other unforeseen circumstances.
Unless expressly stated in the booking confirmation, travel insurance is not included in the tour price.
Customers are responsible for understanding the coverage, exclusions and conditions of their insurance policies.
Travellers are expected to behave responsibly and respectfully throughout their journey.
Customers should follow applicable laws, respect local customs and religious traditions, comply with safety instructions and treat drivers, guides, hotel staff and other service providers appropriately.
Travellers are responsible for their personal belongings, valuables, passports, travel documents and other possessions.
Customers should arrive at agreed pickup points on time and inform the relevant representative of any significant delays.
If a traveller engages in unlawful, abusive, dangerous or seriously disruptive conduct, we may take reasonable steps to protect the safety of other travellers and service providers.
Any suspension or termination of services in such circumstances will be handled according to the applicable booking terms and legal requirements.
Travel arrangements may occasionally be affected by circumstances beyond the reasonable control of South India Personal Tours or its service providers.
These may include severe weather, road closures, traffic disruptions, transportation strikes, flight delays, railway schedule changes, government restrictions or other unexpected events.
We will make reasonable efforts to assist customers and identify practical alternatives where possible.
However, additional expenses arising from circumstances outside the agreed services may be payable by the customer, subject to the booking agreement and applicable law.
Customers should maintain reasonable flexibility when travelling through destinations where local conditions may change unexpectedly.
For the purposes of these Terms and Conditions, force majeure refers to extraordinary events beyond the reasonable control of the affected party that prevent or materially disrupt the performance of contractual obligations.
Such events may include natural disasters, floods, earthquakes, severe storms, pandemics, epidemics, war, civil unrest, terrorism, government restrictions, major transportation disruptions and other comparable circumstances.
Where a force majeure event affects a confirmed tour, we will communicate relevant developments and make reasonable efforts to explore available alternatives.
The treatment of cancellations, refunds, rescheduling and additional expenses will depend on the applicable booking terms, supplier arrangements and mandatory legal requirements.
Nothing in this section excludes rights or remedies that cannot lawfully be restricted.
Customers are responsible for taking reasonable care of their luggage, money, travel documents, electronic devices and personal belongings during their journey.
We recommend keeping important documents and valuable items secure, particularly in crowded public areas, railway stations, airports and tourist attractions.
Where accommodation provides a secure storage facility, travellers may choose to use it according to the hotel's instructions.
Any claim involving lost, stolen or damaged belongings will be considered according to the circumstances, applicable contractual obligations and relevant laws.
We recommend suitable travel insurance that includes baggage and personal belongings coverage.
South India Personal Tours may arrange services delivered by independent third-party providers, including hotels, transport companies, guides, activity operators and other suppliers.
These providers may operate under their own service conditions, safety regulations and cancellation policies.
We aim to work with suitable suppliers and coordinate services according to the confirmed itinerary.
However, the legal responsibilities of South India Personal Tours and independent suppliers will depend on the nature of the booking, the services contracted and applicable law.
Nothing in these Terms and Conditions excludes liability that cannot legally be excluded, including liability arising from our own negligence or breach of contractual obligations where applicable.
We aim to provide reliable travel services and address customer concerns promptly.
If you experience a problem during your tour, please inform your driver, guide, local representative or our customer support team as soon as reasonably possible.
Early communication gives us an opportunity to investigate the concern and seek a practical solution while the journey is ongoing.
If the issue remains unresolved, customers may submit a written complaint to our official email address, providing relevant booking details and a description of the concern.
We will review complaints reasonably and respond according to the nature of the issue and applicable legal requirements.
We make reasonable efforts to ensure that the information published on our website is useful, accurate and regularly reviewed.
However, descriptions of destinations, attractions, accommodation, travel routes and other tourism-related information may change over time.
Photographs displayed on the website are intended to illustrate destinations, accommodation categories or travel experiences and may not always represent the exact services included in a particular booking.
Website descriptions and sample itineraries should not be interpreted as guarantees of specific arrangements unless those arrangements are expressly included in the confirmed booking.
The final written quotation and booking confirmation will identify the services agreed for a particular tour.
The website content, including original text, tour descriptions, itineraries, graphics, logos, design elements and other materials, may be protected by copyright, trademark and other intellectual property laws.
Visitors may browse the website and use its content for personal travel research and legitimate enquiry purposes.
Unauthorized commercial reproduction, redistribution, publication or use of protected website materials is prohibited without the necessary permission.
Users must not attempt to interfere with website security, misuse enquiry forms, introduce malicious software or engage in unlawful activity through the website.
We respect the privacy of our customers and website visitors.
Personal information submitted through our website or provided during the booking process is handled according to our Privacy Policy and applicable data protection requirements.
Information may be used to respond to enquiries, prepare itineraries, manage reservations, coordinate services and provide customer support.
Customers are encouraged to review our Privacy Policy to understand how personal information is collected, used, shared and protected.
Privacy Policy:https://www.southindiapersonaltours.com/privacy-policy
These Terms and Conditions are governed by the applicable laws of India, subject to any mandatory consumer protection or other legal provisions that may apply.
In the event of a disagreement relating to a booking or travel service, we encourage customers to contact us first so that the matter can be reviewed and an appropriate resolution explored.
If a dispute cannot be resolved through direct communication, the parties may pursue the remedies available under applicable law.
Any agreement regarding the jurisdiction of courts or other dispute resolution procedures will be subject to applicable legal requirements and any specific terms validly agreed between the parties.
South India Personal Tours may update these Terms and Conditions from time to time to reflect changes in business operations, services, booking procedures or legal requirements.
Updated terms will be published on this page with a revised date.
For confirmed bookings, the terms accepted at the time of booking will generally continue to apply unless changes are lawfully agreed or required by applicable law.
We recommend reviewing the current Terms and Conditions before making a new reservation.
If you have any questions about our Terms and Conditions, tour booking procedures, payments, cancellations, refunds or travel arrangements, please contact our team.
South India Personal Tours
A Sister Concern of Top Indian Holidays Pvt. Ltd.
Office Address:
C007, Sunnyside Apartments,
Hadosiddapura, Carmelaram Post, Off Sarjapur Road,
In Front of Concord Amber Apartments,
Bangalore – 560035, Karnataka, India.
Phone:
+91-141-2812859
+91-8955000999
Email:
info@southindiapersonaltours.com
Website:
https://www.southindiapersonaltours.com/
Our team will be pleased to assist you with questions regarding private South India tours, customized itineraries, booking requirements and other travel arrangements.
By confirming a booking with South India Personal Tours, customers acknowledge that they have been provided with the applicable booking terms and agree to the conditions accepted during the reservation process.
Customers booking on behalf of other travellers are responsible for communicating relevant booking information and conditions to those travellers and for obtaining any necessary authorization to provide their personal information.
The specific itinerary, confirmed inclusions, exclusions, payment schedule and cancellation conditions provided in writing form part of the applicable booking agreement.
In the event of a conflict between these general Terms and Conditions and expressly agreed booking-specific terms, the booking-specific terms will ordinarily take precedence to the extent permitted by applicable law.
Thank you for choosing South India Personal Tours. We look forward to helping you discover the remarkable landscapes, historic monuments, cultural traditions and memorable travel experiences of South India and beyond.